Categories
Process & Business Expansion

ERP For Small Business: Going The Right way!

Transform your business using ERP solutions

Billionaire Entrepreneur Bill Gates has said, ’Vision without execution is day dreaming’. Managing business requires handling many functions and verticals and to align this together ERP software tools need to take center stage.  The advantages of using ERP solutions for small businesses are immense which will eventually help their companies to grow. Here are 8 benefits of implementing ERP small business software:

1. Cost Reduction

  • Implementation of the best ERP tools will reduce administrative costs considerably. This also helps in better turnaround time. Employees won’t have to waste time in doing manual jobs and entries into the system
  • Capability of your employees can be used for bigger and more profitable projects and plans 

2. Automation with Increased Efficiency

  • Automation in workflow will help avoid the possibility of human error. Hence, reduction in any delays or problems related to customer interface leading to increased efficiency
  • Industry best practices can be adopted and aligned with the company’s goal and vision
  • Increased Efficiency is one of the biggest benefits of ERP tools for Small businesses

3. Visibility and Transparency

  • Visibility & Transparency is one of the biggest selling points for ERP small business software. It allows access to most of the critical functions of the business by keeping a track of every department.
  • For e.g. you can keep track of your distribution network, your inventory in the store house and how much of it is in transit as well as your marketing spends & financial books.

4. Single Reporting Structure

  • In SMBs there are not too many departmental heads, hence with the help of ERP small business software, a single reporting structure is created making it easier to analyze, report and draw conclusions

5. Improved Planning & Departmental Collaboration

  • Since the software gives you accessibility and the ability to analyse and compare reports from across departments, it can help plan inventory and financial management in a better and efficient manner making ERP small business software highly beneficial

6. Inventory/Supply Chain Management

  • For businesses with inventory requirements, ERP solutions create the opportunity for another kind of savings in the form of inventory management
  • ERP for small business can help calculate demand for specific materials, decrease overstocking and track real-time supply
  • When supply chain management runs smoothly, the entire organization will benefit

7. Data Reliability and Security

  • Data is the heart of any organization and needs to be secure all the time
  • ERP tools have controls that can keep your data secure by having restricted rights of edit, copy and deletion monitored continuously
  • Since there is a single source of data, accuracy and security are most important

8. Mobility

  • Today organizations are working on the move especially Startups and SMEs, hence effective ERP systems help in giving the same opportunities to employees who are working on the field
  • Employees can have access to a central database where they can carry out work from any location and any device making them a productive asset for the company. 

ERP for small business is a boon that companies need to embrace and understand. The company needs to weigh which ERP solution is best suited to its goals and objectives and can deliver the ROI expected; hence decisions regarding ERP small business software need to be made strategically before jumping the gun.

Though every business has its own need and requirements, these are some of the Best ERP tools for Small & Medium Businesses

NetSuite ERP

Business Cloud Essentials

Sage Intact

SYSPRO

SAP Business One

Oracle ERP Cloud

Sage Business Cloud Enterprise Management

Epicor ERP

Categories
HR & People Management

4 Tips For Fostering a Feedback Culture in Your Business

Listen to Your Employees to be Successful in Business
 

Feedback is the most important and the only way to know what you are doing is working or not in your business. Every business has guidelines on how the feedback mechanism should work. A strong feedback culture in business can foster the growth of the teams, individuals, and the organization.

Your customers and employees are the only people who can make or break your business. Their voices & opinions should be valued. Companies with a feedback culture are investors of talent and this can in turn influence the growth of the business, boost employee job satisfaction and lead to a higher retention rate. 

Fostering Business feedback requires a lot of time and effort, so let’s discuss a few points to build a strong feedback culture in your organization:-

1. Ask your employees for feedback and ideas

  • Let them know that you respect their ideas by asking them to share their opinions. This goes for everyone- from the top management to your-entry level workers; let them share whatever they want to atleast initiate the feedback culture in business.
  • It is important to hear your managers and especially employees who take care of the complaints department as they have a first-hand experience of what the customers are struggling with and their immediate pain points.
  • Pay attention to each feedback as their valuable suggestions can help your organization grow.
  • Neglecting their inputs can cause a disconnection between the employees and the management.
  • Make sure your management welcomes all the feedback and considers it seriously.

2. Send an anonymous e-mail survey

  • There will be some people in your organization who can feel uncomfortable in speaking up and sharing their ideas, in this case, you can send an anonymous e-mail survey and ask for their business feedback.
  • Many employees feel more comfortable sharing negative feedback or a botheration anonymously.
  • You can always use a different a mode of channel for the feedback survey. Provide your employees an opportunity to share their feedback in a way they are most comfortable with.
  • Here are some of the different methods of conducting an employee survey:

1. Anonymous vs. attributed feedback

2. Group vs. individual feedback

3. Face to face vs. written feedback

4. 1 on 1 vs. 360 feedback

3. Focus on Relationship-Building

  • It is easy to foster a business feedback culture in your organization if people have more trust in their co-workers and team-mates.
  • Put an extra effort into relationship-building activities of your employees and improve your workplace collaboration. You can shuffle the seats; have team building activities, organize special days such as the Pot luck day or a Family day, or maybe an outdoor activity for your employees.
  • You can felicitate or talk about the achievements of some of the employees before starting the meeting; it will also help you to develop a bond between the team members. 

4. Be Transparent with your team

  • Give your employees constructive feedback which can help them grow professionally within the organization. Be transparent with your employees to set a solid feedback culture in your organization.
  • If you cannot act on their feedback, explain to them why it couldn’t be implemented so that they get the feeling that at least their feedback was considered and not ignored.
  • Make sure you set the goal/objective of the feedback. You can also have regular and general business feedback surveys on management behavior, product innovation and the working environment. 

Building a strong Business feedback culture is a great investment if you want to your company to be one of the best places to work in. The process will take time to roll, so continue your consistent effort to implement the feedback culture in business. Your employees will surely be more productive and bring valuable ideas that can make your business grow.

Categories
Strategy

5 Tips to Build an Effective Crisis Management Plan

Be Prepared: How to build an Effective Crisis Management Plan

Every entrepreneur should understand that even the best of business plans can go off course during an unexpected event. Therefore a business crisis plan is a must. We usually tend to procrastinate while preparing a crisis management plan, but unfortunately, disaster can strike at any stage, and having no back up at that point of time can be risky for the business. Here are some tips to keep in mind while preparing for a business crisis.

1. Build a Crisis Management Team

  • It is important to have the leadership team involved in the crisis management plan
  • Involve people from different disciplines, so that all views and points can be accommodated in the final business crisis plan

2. Assess the Risks

  • Identify potential risks that can disrupt your business and work with all stakeholders to assess the risks
  • Devise a contingency plan for short-term as well as long-term. Once the potential risks are known, make a crisis management plan for a period of 3 months, 6 months and then one year. You never know how long the crisis can last
  • For e.g. no one anticipated the Corona virus outbreak and the lockdown that will follow. Hence businesses need to plan for the entire year in this case, to make up for the losses incurred by them and by the predicted slowdown
  • Carry out a Business Impact Analysis to evaluate which side of the business will be impacted the most. Will it be customer satisfaction, lowering of sales, payment defaults from vendors or damage in reputation in the market?
  • Once you know the extent and areas of impact, damage control measures can be listed and put into action during a crunch situation

3. Determine your Contingencies

  • Now that we have assessed the risks and the functions that can get impacted, the next step is to jot down how can the crisis be solved and what resources can be used efficiently to do so
  • Keep an emergency line of credit handy. You never know how long the crisis lasts so knowing from where you can get funds is always a plus
  • Include your employees in crisis communication management. Your marketing team, customer care teams and business heads need to know how they are going to communicate during a problem
  • A business crisis plan requires you to train your employees to tackle such situations and also be ready to take on additional functions to ease the pressure of on some teams. Also keep updating them with new skills, you never which one comes in handy during a crisis

4. Act Quickly

  • Though we advise you to act quickly during a crisis, but that doesn’t mean you take hasty decisions. During a crisis you need to be even more careful about how you battle the situation
  • For e.g. In the early 2000s, Cadbury was in the eye of the story when worms were found in their Dairy Milk Bars. In less than 2 weeks a PR campaign was launched for the trade followed by a nationwide ad campaign with Amitabh Bachchan on their new and improved poly-flow packaging.
  • Key learning here is that, Cadbury was quick in their damage control, they did bear a heavy cost of the damage but soon customer confidence was back and they started achieving their sales numbers
  • A crisis management plan needs to have steps that can help act faster

5. Keep your Business Crisis Plan updated

  • Review your crisis management plan on a regular basis for possible updates or market changes
  • We keep talking about the business environment being highly dynamic; there are changes in the market, technology up-gradation and sometimes there might be a case that employees who were a part of this plan might have left the organization. Hence, revisiting the plan will be beneficial for your business

One thing that Covid-19 has definitely taught us is the extent of impact a crisis can have on your business especially when there is no plan in place. If companies who are on the verge of a shutdown had a cohesive crisis management plan, maybe they could sail through these tough times. As they say, ’Better late than never’- there is no harm in having a general preparedness in place for your company to be financially sound in the long run.

Categories
Strategy

A-Z Guide to Understand Your Business Balance Sheet

Understanding the Balance Sheet to maintain Financial Stability

Is your business in a position to expand?

Can your business handle financial setbacks? Or should your business take immediate steps to increase cash reserves?

As a business owner, you probably are aware & keeping track of what your business earns and owes to others.

However, if you don’t organize these key pieces of financial data in your business balance sheet, you may be setting your business up for failure.

Fortunately, it’s not too difficult to understand the balance sheet, if you’re willing to learn a few key concepts. So let’s dive in!

What is a Balance Sheet?

Balance Sheet = Financial Position of Your Business

Balance sheet is a financial statement of a company which includes the assets, liabilities and equity capital of the company, at a particular point of time.

Balance sheet communicates the “book value” of a business.

Book Value of your business = Assets – (Liabilities + Owner’s Equity)

Business balance sheet provides you with a summary of your company finance at a given point of time i.e. how a business is currently performing, how it performed in the past, and how it expects to perform in the immediate future.

Understanding the Balance Sheet: How to read a Balance Sheet?

Business balance sheet includes 3 sections:

  • Assets
  • Liabilities
  • Owner’s Equity

Assets:

Asset means any tangible or intangible resource owned by a company like machinery, furniture, land, etc.

Assets include:

  • Short-term Assets = that you expect to sell or convert into cash, within 1 year.

– Cash

– Marketable securities – traded investments easily convertible to cash

– Trade accounts receivable (Debtors + Bills receivable)

– Prepaid insurance

– Inventory

  • Long-term Assets = assets that will not get converted into cash in 1 year, and provide long-term value to your business.

– Fixed Assets: machinery, equipment, furniture, buildings, land, etc.

– Investments: similar to fixed assets; long-term investments, not to be sold within 1 year

– Intangible assets: franchise rights, patents, copyrights, trademarks, goodwill, etc.

Liabilities:

Liabilities means the money that your business owes to others, which could be in the form of loans, wages, taxes, or debts.

  • Short-term liabilities = current liabilities, to be paid within 1 year.

– Trade accounts payable (Creditors + bills payable)

– Accrued expenses

– Taxes payable

– Short-term debts

– Current portion of long-term debts

  • Long-term liabilities = liabilities not to be paid within 1 year.

– Long-term loans

– Capital leases

– Other long-term debts

Owner’s Equity:

The final section of the business balance sheet is owner’s equity (or shareholder’s equity).

Owner’s equity = Total Assets – Total Liabilities

In other words, owner’s equity is what you own after you subtract (reduce) what you owe from your total assets.

  • Capital invested by the owner
  • Retained earnings

5 Simple Steps to Prepare a Balance Sheet:

Step 1: Gather the required information from your books of accounts

Gather all the information (discussed above) needed to prepare your business balance sheet. Any source with updated account balances can be used, however, the most appropriate tool for collecting information is your business’ Trial Balance.

Step 2: Report all Assets

 

  • Report all the assets in the right side of the business balance sheet. Report all short-term assets separately from long-term assets.
  • Short-term & long-term assets should be subtotalled, then totalled together.

Step 3: Report all liabilities

  • After reporting all the assets in the business balance sheet, next step is recording liabilities of your business. Start by recording short-term liabilities, followed by non-current liabilities.
  • Short-term & long-term liabilities should be subtotalled, then totalled together.

Step 4: Calculate Owner’s Equity

Owner’s Equity = Assets – Liabilities

Compare the assets and liabilities of your business to calculate the owner’s equity.

Step 5: Add Total Liabilities to Total Owner’s Equity and Compare to Assets

It is necessary to compare total assets against total liabilities plus equity, in order to ensure you’re your balance sheet is balanced.

Here’s an example of a finished Balance Sheet: Balance Sheet Format

Balance sheet in the books of _________ year ending 2020

Liabilities Amount (Rs) Assets Amount (Rs)
Capital XX Fixed assets XX
Loan Taken XX Current assets XX
Current liabilities XX Cash/Bank XX
Outstanding expenses XX Accounts receivable XX
Bank overdraft XX Bills receivable XX
Accounts payable XX Inventories (Stock) XX
XYZ XYZ

Balance sheet is one of the most critical and important financial statement of your business, offering a quick summary of the financial health of your business.

Learning how to prepare a balance sheet for business can help you understand the financial implications of business decisions leading to better decision-making and running of your business.

Categories
Marketing

8 Ways Your Small Business Can Get More Customer Calls

Your Ultimate Guide to Cold Calling

Is your business heavily dependent on the cold calling strategy? Allowing customers to quickly and easily contact your business through a phone call can help build trust and in turn improve the sales of your business.

Here are 8 ways your small business can get more customer calls:

1. Have web presence

Having a web presence is extremely essential nowadays. If your business is at an initial stage, then ‘Google My Business’ is a great place to get started with if you don’t have your own website yet.

This platform allows small business owners to display their business across all of Google’s products and platforms.

Tips:

  • Include your contact details at the top of every page so that it becomes easy for visitors to reach out to you.
  • Make sure you include a click-to-call link in the website, so that it becomes convenient for the visitors to call you without having to search for your number.

2. Use landing pages with a single call to action

Using one course of action through a promotional page increases the odds of your potential customers taking that particular route.

Tip:

  • Visitors are more likely to call when it is made clear that they should pick up the phone to receive a discount.

3. Speak at an event or host an industry gathering

Communities are a great way to capture a large segment of the market, hence if you have plenty of expertise in your field—why not get involved with the community?

By speaking at an event, sharing your experience and getting involved in your industry at a local level, you’ll have the opportunity to build your connections and give an impetus to your reputation as a thought leader.

4. Get your business listed in local directories

Marketing through listings in local directories can have a great impact to get more customer calls.

The idea is to make it more convenient for the consumers to find your brand, and one of the most assured and affordable ways to do so is to get your brand listed in local directories.

Tip:

  • Try to be as elaborate as possible by adding your company information in detail, the product/service that your brand caters to and most importantly your contact information.

5. Feature your number on all your marketing material

You never know which medium a potential buyer might choose to find your brand

You might be marketing your products or services through various channels such as outdoor media, catalogs, brochures, social media posts, search ads or any other form of marketing tools. All these marketing materials must include your phone number.

Assign a unique number to each of your marketing channels, as it will help you analyse which channel is driving maximum results. You can then shift the maximum focus there to boost the results further.

6. Paid advertising

We all know about the benefits that paid advertise can bring to the table.

This route is a sure shot way to get that phone ringing and to get more customer calls, if done right.

  • You can hire an agency that fits your budget to help you out with this.
  • Take small steps by allocating a small budget towards paid advertising and use core optimization techniques. Explore different paid channels such as Google Search Ads, Facebook Ads, etc.

7. Spend more on click-to-call (CTC) campaigns

Listing your phone number on your website is a great way to encourage people to call you.

You should focus to spend more on click-to-call campaigns.

  • You should add a click-to-call feature in your website, so that, if you’re dealing with people who are interested in talking to a real person, this feature could result in more calls.
  • According to statistics 52% of search queries come from smartphones, hence, a click-to-call feature encourages consumers to call your business & get answers as soon as they have a question.

8. Have Social Media presence

As the first step, you have to create a profile for your small business on each relevant social media platform.

  • Leverage these platforms by creating & sharing customised content to each of your social media handle.
  • An effective social media presence will encourage your followers to go through your lead funnel and eventually reach out to you by calling your business.
  • Make sure to include a click-to-call link on your social handles as well, so that it becomes convenient for the visitors to call you without having to search for your number.

With the advancement of technology, there are multiple ways through which customers can reach out to businesses, but, there is always a sense of satisfaction for the customer when they speak to an executive in person and this feeling surely can’t be replaced easily.

So for those businesses that depend & focus more on calling as a point of contact, you now have 8 more tools in your arsenal to get more customer calls and begin tangible conversions.

Categories
Strategy

How to Evaluate Your Small Business Marketing Plan

Ingredients to Evaluate Your Marketing Strategy

How do you know if your marketing plan is working out or not? 

How to improve your marketing campaigns?

The success of a small business marketing plan depends upon 3 key factors:

  • Developing a strong plan
  • Executing it effectively
  • Evaluating the plan to measure its effectiveness

Evaluating your small business marketing plan is very essential for an entrepreneur, as it helps the business owner to know which campaigns and strategies are working well, and where to focus his time, money and energy to get the best results.

Here are 6 smart ways to evaluate your small business marketing plan:

1. Brand Recognition & Establishment

Grabbing people’s attention, getting people to know your business & brand, and building a relationship with your customers should be the first objective of your marketing plan.

This can be measured by finding out:

  • The size of your fan base on your social media handles
  • Mentions of your brand name on social media sites
  • The number of positive reviews left by customers about your company on social media as well websites like Google Reviews
  • Inbound website visitors from social media handles
  • Total number of conversions resulting from traffic generated through social handles or any other form of advertising

By analysing these factors, you can determine what form of engagement is working to your benefit and how you can drive it further. Increase in traffic on your website and social media handles, retail channels or enquiries on your website/call centre means that your marketing campaign is working out well.

2. Lead Generation

Not all marketing efforts are directed towards generating sales, however, marketing plans must fuel the sales funnel of the business by generating leads.

How to evaluate your small business marketing plan in terms of lead generation:

  • Increase in subscribers to your mailing list
  • Increase in appointments
  • Increase in customer response for your products or services

You should set quantified goals to track & measure your leads generated over the period of a week, a month and a year. 

3. Reviewing Sales Numbers

This is simple: Sales should be going up!

Reviewing your sales numbers is fundamentally the fastest way to determine the effectiveness of a marketing campaign.

For example:

If pre-marketing campaign sales of your company was Rs.500,000 and after the marketing campaign, the sales increased to Rs.800,000, it is a safe assumption that the campaign was effective and your sales have grown due to its effective execution 

4. Customer Response

Customer response in any or all its varied forms can help you determine the type of reaction your marketing activities create. 

  • You can create a funnel for surveys that can be posted online or taken in person from the customers. Customer feedback can help you figure out the reaction & impact of the marketing campaign on the consumer
  • Ask Simple Questions such as:

’How did you hear about us? 

How did you find out about our seasonal sale?

Will you try & recommend our product?

Such simple questions can reveal which marketing initiatives are reaching the right customers.

5. Business Expansion

When your marketing plan is working out well, your business begins to grow with more customer calls, fresh leads, sales and expansion

  • Good marketing campaign makes each customer, employee and stakeholder a marketer of your brand.
  • When you start getting customers from new regions and geographies, it simply means that your marketing plan is working well!

6. Return on Investment

Return on Investment (ROI) is one of the top concerns of any business owner, when it comes to running marketing campaigns.

  • The idea of knowing the ROI is simply to find out whether the amount spent or invested in a marketing campaign has resulted in a profit or not.
  • This can be measured by comparing the amount spent on the campaign versus the amount of sales each campaign has brought in specifically.

A business owner must consistently and carefully evaluate its small business marketing plan to spread brand awareness, spend wisely on activities and maintain its growth momentum.

If the objective & outcome of each marketing campaign has been defined clearly, business owners can not only make smarter marketing decisions but convert potential leads into life-long customers much faster. 

Categories
Strategy

How Animated Videos Can Be Used to Enhance Your Brand?

Animated Videos:  A Game-changing Strategy for Small Businesses

Do you want to establish a powerful connection with your audience?

In today’s market, there is no better way to do it than connecting through animated videos. 

Now you might be thinking, that you’re a serious business and there’s no way a cartoon is going to help your brand get audiences’ Just think of Red Bull’s TV commercial for a second ’ It’s all about interesting animated characters spelling out the brand message well. For a vast majority of businesses, creating animated videos is a perfect way to enhance their brand identity. 

Here are 5 ways to do that:

1. Powerful Communication Tool:

Animated videos for business utilises the power of storytelling. A brand can close the gap between itself and its audience with a powerful story they can empathise with.

  • A simple animated video, with a powerful script, and well-design characters, is sure to keep your audience hooked, even if the topic might be a bit complex for them.
  • Animation based videos reduce the time taken by a customer to read the description of a product or service to mere moments.

2. Higher Viewership & More Share:

Since there’s a wide variety of content available online & customers are being bombarded with this content, they will definitely want to pick something simple, informative and quick to consume.

When it comes to consuming simple and quick content, watching animated videos is typically more attractive than reading verbose textual messages.

  • Your conversion rate can increase by 80%, simply by having a video on your landing page. Higher conversion rate means more sales.
  • Chances of more views and shares increase with the use of animated videos, people are encouraged to share your videos, making them an advocate for your brand. 

3. Complex Topics can be easily simplified:
 

Animated videos for business can bring concepts to life in a way that text or even live videos can’t. 

Animation based videos are very effective for explaining complex topics in a step-by-step process in a fun and simple way. 

  • Animation allows unlimited flexibility i.e. you can simplify complex topics and showcase aspects of your product that might not be visible otherwise.
  • You can send a subtle but clear message to customers regarding what your company stands for through an animation style that matches with your brand.

For Example: 

A good example of this is the videos put out by Bada Business for their customers. Bada Business (Dr. Vivek Bindra) has over 12 million subscribers on Youtube, making it the World’s No.1 channel for entrepreneurship and business content in Hindi. 

Difficult topics are simplified for the entrepreneurs and small businessmen of India, using simple, informative and interesting animations.

4. Animations are Engaging & Easy to Remember:

Animations are engaging and fun and can tap into the emotions of audiences more effectively than any other medium. Just imagine a brand trying to explain its working through an animated video vis-’-vis a brochure. What would be more appealing to the customer? The answer is obviously the video format.

  • Numerous studies have shown the benefits of using animated videos in education. It is so because people find the concepts more engaging & easy to remember when shared using both audio & visual tools.
  • Animations can be used to reflect the uniqueness of your brand, as it can be personalised.

For example TV commercial of Red Bull: Just think how easy it is to recognise a Red Bull ad, by immediately identifying the style and characters.

Using animated videos for business can do the same for your brand.

5. Animations are Cost-Effective:

Animated videos are not just fascinating but also come with a low production budget when compared to other video formats.  

When you shoot any other type of video, like a live-action video, there can be an extensive list of associated expenses. 

  • Animated videos take off the burden to cast actors, scout for production, arranging for props and production time, scheduling for shoots & finalise sets and equipment.
  • A small businessman can simply get in touch with a design agency or a freelance animator to get rid of a lot of hassle and only worry about the creative input.
  • You have control and can manage small details until the last minute, which is certainly not possible with live videos.

In the case of live videos, one has to stick with decisions made prior to the shoot, and any changes mean additional cost to the business. However, in the case of animated videos, one can change the storyline or characters, without affecting the project or budget of the videos. 

Animated videos can be a useful tool for building your business & your brand. Animation based videos are cost-effective and at the same time a powerful communication tool for small businesses.

A well-done animation can help consumers remember your brand and compel them to do repeated business with you.

Categories
Strategy

Your Complete Guide to Business Assets

Understand Deeply the Assets that Affect Your Business

Asset means anything of monetary value owned by an individual or business. 

A business asset is a resource that has an economic value for a company and which can be used in the current or future time period to generate revenues.

Examples of business assets are:

  • Cash and cash equivalents
  • Property, plant and equipment
  • Inventory
  • Investments
  • Furniture and fixtures
  • Patents, copyrights and trademarks

Properties of an Assets:

There are 3 key essential properties of a business asset:

  • Ownership:
    Assets that carry ownership and can be eventually turned into cash and cash equivalents
  • Economic Value:
    Assets that carry economic value & can be exchanged or sold
  • Resource:
    These assets are basically those resources which can be used to generate future economic benefits

Classification of assets:

Business Assets can be classified into 3 categories:

  1. Convertibility:
    Classifying assets based on how quickly they can be converted into cash.
  2. Physical Existence:
    Classifying assets on the basis of their physical existence i.e. tangible or intangible.
  3. Usage:
    Classifying assets on the basis of their business usage or purpose.

1. Convertibility:

Classifying assets based on how quickly they can be converted into cash i.e. short-term assets and long-term assets.

  • Short-term Assets
    = Assets that you expect to sell or convert into cash, within 1 year.

– Cash

– Marketable securities ’ traded investments easily convertible to cash

– Trade accounts receivable (Debtors + Bills receivable)

– Prepaid insurance

– Inventory

  • Long-term Assets = assets that will not get converted into cash in 1 year, and provide long-term value to your business.

– Fixed Assets: machinery, equipment, furniture, buildings, land, etc.

– Investments: similar to fixed assets; long-term investments, not to be sold within 1 year

– Franchise rights, patents, copyrights, trademarks, goodwill, etc.

2. Physical Existence:

On the basis of physical existence, assets can be classified as: tangible and intangible assets.

  • Tangible Assets
    = assets which can be seen, touched i.e. having physical existence

– Land

– Building

– Machinery

– Cash

– Furniture & Fixtures

– Office equipment

  • Intangible Assets
    = assets which can’t be seen i.e. which don’t have physical existence

– Goodwill

– Patents

– Brand

– Copyrights

– Trademarks

– Corporate intellectual property

3. Usage: 

On the basis of their usage, assets can be classified as operating and non-operating assets.

  • Operating Assets
    = assets required in the daily operations of business i.e. assets which are used to generate revenue from company’s core business activities.

– Cash

– Stock

– Building

– Machinery & Equipment

– Patents & Copyrights

– Goodwill

  • Non-operating Assets
    = assets which are not required in daily operations of business but still generate revenue for business.

– Short-term investments

– Marketable securities

– Vacant land

– Interest income from a fixed deposit

Why are these assets so important for any business?

Assets are important for any type of business due to the following reasons:

  • Generating revenue
  • Increasing the value of your business
  • Facilitate the running of your business

You can transfer or sell assets, use them to lower your tax liability and in turn increase the efficiency of your business.

A good understanding of assets in business can help you achieve potential savings in your business.

For example:
In some cases leasing an asset in a business, such as a machinery, can be way more cost-effective than buying one.

Intangible assets such as patents, copyrights and trademarks help in protecting your business against infringement. 

Learning about assets in business is a must for every entrepreneur. The efficient management of assets in a business is absolutely critical, as errors can lead to inefficient decision-making, incorrect tax reporting and inaccurate valuation of your business.

Categories
Marketing

Effective Budget-Friendly Marketing Ideas

Cost effective marketing that can make you viral!

Small businesses usually work on a small budget and apart from budget, there are other concerns of resources and time. Hence, SMEs need cost-effective marketing ideas
that can help get the word out to their customers in the best possible budget. Depending on your target audience, digital media is a saviour when it comes to low-cost effective marketing ideas
. Here are 5 such strategies that can help small businesses build their brand

1. Use Social Media Extensively

  • Use Facebook and Instagram effectively, they are free of cost and organic marketing can help create awareness about your brand. You can also explore paid marketing with them to boost your reach to the target group. Nurture your consumers through Facebook groups and Instagram Stories
  • Create great content that can help build communities around your brand. Be creative, use innovative ways to connect and build a loyal customer base For e.g. From 1990-2009, Harley Davidson purely built their community by producing great content around the brand which made the bike an aspirational product and changed the fortunes for the company
  • Use more of videos, infographics & pictures to hook the customer when talking about your brand or any offer
  • Carry online contests- Spend some money on a good price because the number of participants and the potential leads you get is worth every penny spent

2. Turn your customers into your Brand Ambassadors

  • Make the customer feel special so that he becomes the ambassador of your brand and this can be done by providing certain memories to them that they would like to hold on to and carry with them
  • Give them T-shirts, laptop stickers, notebooks, basically things they use in daily life
  • Use can use social media to take an opinion poll on new deigns they would like to see and perhaps reward the winning design. This will help them engage with you as an effective marketing idea 

3. Focus on SEO Strategies

  • Investment into SEO is not much but is a cost-effective marketing idea to get target customers
  • In search engine optimization, you need to choose the targeted words that can increase your search possibilities and divert traffic to your website
  • For example, if you have a business named Gagan Dry Cleaners in Lajpat Nagar, Delhi, you will develop content across your platforms that focus on the keyword Lajpat Nagar + dry cleaners. It will help draw potential customers looking for dry cleaners in that area.

4. Build an easy to navigate Website

  • Another cost-effective marketing idea is to build a website. Having a website with an easy to navigate approach is a must for a small business as part of its marketing mix
  • Your website should contain all the important information about your products & services, how to reach you, contact details and a tracker of your location
  • Use your website smartly to put amazing content that makes it a must-visit for the customer

5. Sponsor Local Events

  • There are many events that happen locally and sponsoring such events is an effective marketing idea to get your business in front of local patrons
  • Sponsoring an event opens doors for networking with other businesses, which can lead to fruitful partnerships going ahead
  • Since local events are always looking for sponsors, it would be easy to negotiate on the pricing.

Always keep an eye out for cost-effective marketing ideas, because the only way to make an impact today is to think differently. Spend time, not money to devise a strategy that works best for your company.

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Marketing

Zero Dollar Marketing Strategies to Attain More Customers

Learn the Art of Zero Dollar Marketing to Get More Customers

In today’s digital India, social media has democratized marketing for everyone and zero dollar marketing techniques can be a boon for SMEs. It’s about your creativity, your understanding of the customer & innovative strategies that will get you more customers. Here are 7 strategies that will get the customers rolling!

1. Make a World-class Strategy at Minimum Cost

  • The basic premise is that the customer should be able to find you. You should not spend your energy in finding people and zero dollar marketing tools help you to achieve that
  • Design a website and that has a neat and clean home page, so that the customer can understand the messaging easily
  • The website should support a Call to action; this will help in engaging the customer.
  • Focus on the solution- Don’t waste your website space on product introduction and description. Maximize your messaging on the solution
  • Try and have all the navigation information on one page making it convenient for the customer to browse
  • Stick to need-based up-gradation of the website

You would need either a full-time resource or a vendor to fulfill these requirements. Look at minimizing the cost but increasing the scope of work here. And how can you minimize the cost- by using zero dollar marketing ideas!

  • Ask the technology vendor to come and explain how the technology works and how will it benefit you.
  • Call 4-5 vendors and understand what they teach you and then finally choose the best vendor for your company
  • This will help in minimizing your cost to set up your website or what we call as zero dollar marketing

2. Track the Pattern of your Customer’s  Buying Behaviour
 

Consumer behavior is key to an entrepreneur’s business and zero dollar marketing tools can help track this beahviour in a structured manner

  • To begin with you need to analyze the old buying behavior of the consumer
  • Understand the touch points, how is the customer reaching you?
  • What is your customer’s buying process and where is his pain point. Try and solve that buying process gap.
  • For e.g. If a customer would order multiple items from a restaurant, it would cost him Rs. 800, but if that restaurant owner gave him an option of a fixed thali with most of his likable items with a cost of Rs.600, immediately the customer would prefer to order the thali. This is how you can pull the consumer using zero dollar marketing
  • Take business decisions based on analytics & data and not based on perception. You can use the Google analytics tool for this
  • Check which pages on the website show high traffic and which pages show low traffic
  • Analyze for how much time you retain the customer on your webpage
  • What are the videos from your website that he is sharing on other social media platforms?
  • What is the bounce rate which means at what point does the customer move to another video or website

3. Anticipatory Content to gain Customer Attention

  • Anticipatory Content is that content which is authentic, relevant, and to the point. Don’t write big articles but use infographics, tabular representation instead. This just requires a little time and effort but is a powerful tool for zero dollar marketing
  • Make the content free and make sure it is not about your product features or promotions
  • For e.g. For a pathology lab, give the consumer content related to what tests are beneficial for him. For a restaurant owner, give content related to recipes & international food items. Interesting content makes for good zero dollar marketing.
  • Understand that content is king and the customer will come to you with these zero dollar marketing technique

4. Flip your Marketing Budget from Outbound to Inbound

  • Outbound methods include- Trade shows, Seminars, TV Ads, Print, Cold Calling, Tele marketing, E-mail, Hoardings & Door-to-Door marketing
  • Inbound Marketing includes- SEO, Blogging, CRM, Social media, Call to Action, Analytics
  • Change your model, spend 90% of your funds on inbound methods and 10% on outbound. The ROI on outbound marketing is less
  • Attract, engage and delight the right customer by using zero dollar marketing

5. Build your Database

  • Data is the heart of your business, keep your customer’s personal data and their preferences secure to successfully run your business
  • Build a database of your prospective and relevant customers gathered from calls, events, old sales and enquiry forms
  • Put all data in the CRM software so that it is registered for life
  • Empower your employees to build a relationship with the customer using this data

6. Give Old Data a New Life

  • Follow-up with ageing lead and build a relationship with the customer
  • Don’t waste time on incompatible, incomplete or unqualified data
  • The sales agent should call the old customer to build a relationship and not to sell the product in the first go. Ask more questions on why the customer has not returned to make more purchases
  • Building on employee-customer relation can go a long way when it comes to zero dollar marketing strategies 

7. Story Telling for Recall

  • Have an emotional, engaging & educational story that talks about your brand rather than a direct advertisement
  • Add a story in everything; from your sales pitch to your brand campaign to your website. This will help the customer connect with your brand
  • Become a problem solver!

If an entrepreneur follows these Zero dollar marketing strategies to acquire more customers, not only will his business flourish but his customer too will be happy and satisfied.